Quality training, consulting and softwares.
From us you can get all training and consulting services for management, supervisors and personnel, tailored to your needs. Whether it’s a training day, webinar training, e-course, business management consulting or software that enhances operations and improves quality.
Our fields of expertise...
Self-Management
Good employee skills
Managerial skills
Leadership skills
Business strategies and strategy implementation
Change management
Sales, marketing and customer service
Productization of operations
Making the company more efficient
About Us
Competent
We are ambassadors of renaissance humanity. We have studied several fields of expertise and practiced them in practice.
Diverse
We offer all staff and company development services with a one-stop shop concept.
Taking care
We take care of you with personal service and follow-up of progress after the assignment is completed.
Our Services
Our main services briefly.
Training services
From us you can get all training services for management, supervisors and personnel, tailored to your needs as a set of services. Whether it's a training day, webinar training or an e-course. We also cooperate with various adult education institutions, enabling e.g. educations that prepare for degrees.
Consulting services
We consult in the preparation and implementation of business strategy, board and management team work, managing people and things, sales work and enhancing business processes.
Survey services
Every company sometimes conducts staff job satisfaction and customer satisfaction surveys. We have about 20 ready-made questionnaires for personal and company development. You can receive questionnaires from us either customized or you can choose from ready-made questionnaires.
Softwares
Do you need an extra boost to the quality of the company's operations, internal information flow, finding unprofitable customers or key figures to support decision-making? For your support, we offer Aksios.pro and Sitro.net software, which ensure operational development and quality.
Why Choose Us
20 YEARS TRAINING
15 YEARS E-TEACHING
60.000 HOURS BUSINESS KNOWLEDGE
OVER 3.000 PEOPLE EDUCATED
Our story
Our story began when our founder Tommi Kokonaho stopped reading Romani novels and switched to non-fiction at the age of 14. Through reading different non-fiction, he got excited about the Renaissance man. According to Wikipedia, a renaissance person is a person who has exceptionally broad knowledge of several different fields of art or science.
Aksios’ birth is based on our founder’s home as an entrepreneur, his entrepreneurship and constant desire to learn and develop as a person and as a business professional. Despite his dyslexia, his desire to learn has resulted in LLM (lawyer), eMBA , BPS and NTM degrees as well as additional training.
” The Renaissance man masters several disciplines of science and art. His versatility allows for quick new learning and adaptability to change – these are what make a person excel at work regardless of work.”
Tommi Kokonaho, the company’s founder
CEO, LLM, BPS , eMBA , NTM
Tommi Kokonaho, CEO, LLM, BPS, eMBA, NTM
- Business and management consultants LJK ry member, market-tested business consultant
- Created the concept and model of Empowering Leadership in Finland in 2008
- About 35 years of business experience
- Comes from an entrepreneurial family
- The largest company projects have been around 250,000,000 euros
- From 2007 to 2011, served as the chairman of the Advisor Board of Haaga-Helia’s eMBA program
- Trainer of the year of the Real Estate Education Center 2017
- Coached and consulted employees, supervisors and management of Finnish listed companies and pioneer companies in the service industry since 2004
- Chief consultant and designer of Aksios software
- Published books:
- Never become an entrepreneur – 50 things about entrepreneurship
- Empowering leadership – an organization that functions and behaves professionally
- Driving license for sale (in Finnish)
- Never Become a Property Manager eBook (in Finnish)
In learning, we believe in knowledge, feelings and doing!
Our courses are based on these three T ‘s . You get information from us, that is, lessons and thoughts. We create feelings by telling practical examples and the meanings of doctrines. We create doing with various tasks, such as the activating tasks we have developed.
What trainees are saying
I was satisfied with the coaching as I learned new things and both the coaching materials and the coach promoted learning. Thanks a lot.
Suitable for your own company. A lot of important information in a compact package.
The business environment was a bit overwhelming, but in general I understood and realized a lot of new and really useful information about entrepreneurship, e.g. analyses++
I understood and realized a lot of new and really useful information about entrepreneurship.
A really rewarding whole, great material! Good thing. Thank you =)
My opinion is very positive because even though the topic was unknown to me, after the course, it has become clear and clear and I would like to develop more. Thank you.
A very good driver. I started from zero, the coach kept what he promised. Great expertise mixed with humor!
Very good and inspiring coaching!
A wonderfully rewarding day. Clarity, inspiring. A big THANK YOU to Tommi!
Tommi simplified things so that they were easy to learn. In addition, he kept the interest the whole time. It was a very fun and nice day!
In my opinion, every thing, although it could certainly be written or explained in more detail, is in my opinion well presented briefly and contains the essentials, sufficiently and well so that everyone understood, even me, even an Italian. The topic is now clear and gives food for thought. Thank you. Isabella Bloom.
A wonderfully rewarding day. Clarity, inspiring. A big THANK YOU to Tommi!
Nice atmosphere, clear style in training.
Really inspiring, can see the benefit. P.S. Why not a full 5 is because some things take time to internalize.
1. We take care of you
We are honest and knowledgeable. Worthy of your trust. We always act in accordance with laws and ethical principles. We always provide the most up-to-date expertise. We offer a reliable and error-free service. If errors occur, we always correct them quickly. We are there for you: we are all committed to our service promise.
2. We serve you
You will always receive a warm welcome from us. We serve you individually. We know our areas of expertise and our customers. We are constantly developing our expertise so that you get the best possible value for your money. When you are satisfied with our service, we are satisfied. We do our best to serve you with a sincere and honest heart.
3. Our mission in life is to help you
We are your conversation partner whose expertise you can trust. We directly state the state of affairs. We know that we will lose some potential customers due to our directness , but we are purely in your interest by telling the facts. We are for you. You can ask us anything. Everyone has challenges in self-development and business. We assist you with all our resources to solve your challenges and achieve your goals.
We have trained around 3,000 people in various seminars, company-specific and degree-preparatory training.
- Helsinki Health and Social Counseling Center Vinkki, Personal mentoring
- Oiva Academy, City of Helsinki personnel development services, Impressive customer service
- Alfred Kordelin Foundation, Management of customer service situations
- Society of Finnish literature, Professional teamwork
- Oy Kurk Golf Ab Golf courses seminar, How people perceive and learn things
- Isännöitsijäkonttori Oy, Development program for supervisors and managers
- Intrum Justitia Oy, Sales driver’s license training
- TDC, Leadership lessons development program
- Remotea Oy, Sales training in English
- Relacom, Management coaching
- Tokmanni Group, Management and business strategy coaching
- Risks in the construction industry seminar, Managing people in projects
- HKR-Rakennuttajat Project day, Managing people in projects
- Meeting of hotel managers, Eliminate wasteful expenses from operations
- Secretary and Assistant shipboard seminar, New energy for everyday life, work that requires equipment
- Finland’s Association of Economic and Financial Administration’s summer day, Identify myself as a leader – Personal operating style test D.I.S.C
- Two different training seminars in Italy, one seminar in Hungary and one in England
- Training seminars related to sales and customer service at the training of the Helsinki Region Chamber of Commerce and at Aksios Corporation Oy
- Hundreds of company-specific management and supervisor skills training projects in the following fields:
o ITC sector
o Real estate industry
o Financial industry
o Logistics sector (land and air transport)
o Government
o Humanist foundations
o Restaurant and hotel service industry
We started cooperation with the Real Estate Training Center in 2005 as the main trainer of the Management specialist qualification. Since then, we have cooperated with several different training centers.
- As the main trainer of the training preparing for the specialized professional degree in management at MJK instituutti ry, JAKK, KIINKO and Aksios Corporation Oy
- As the main trainer of the training preparing for the specialized professional degree in management at MJK instituutti ry, where the target group is cities and municipalities
- As the main trainer of the preparatory training for the special professional degree in business management at Aksios Corporation Oy
- As a management trainer in eMBA courses in Haaga-Helia
- Training seminars related to management at the training of the Helsinki Region Chamber of Commerce and at Aksios Corporation Oy
- As an instructor of training for the sales professional qualification at MJK instituutti ry
- Sales management trainer in eMBA courses in Haaga-Helia
- As a trainer of sales and customer service management in the courses of the special professional degree in management at JAKK, KIINKO and Aksios Corporation Oy
- Main trainer at the MJK institute in the years 2006-2008 in the preparatory trainings for the Bachelor of Business Administration organized by Aksios
- Lead trainer in the preparatory training for the Business Administration degree organized by Aksios at SLK Institute and HBC in 2009-2018
- SLK Instituut’s main trainer of the preparatory education for the basic degree in Information and Communication Technology in the degree sections, working in a service role and purchasing and implementing the system in 2012
Below are examples of business and management consulting carried out in various fields. We are a member of Liike-elämä and management consultants ry. Business and management consultants LJK ry is an industry association of business management consultants and consulting companies founded in 1960. For a provider of expert services, LJK’s membership is evidence of proven competence and value creation ability. For the buyer of expert services, it is a guarantee of quality.
- ITC sector, The subject of the consultation is sales management and the development of the sales work of experts
- Finance industry, The subject of consulting is sales management and development of experts’ sales work, as well as additional sales in customer service
- Logistics industry (land and air transport), Sales management and development of sales work in customer service as a subject of consulting
- State administration, The subject of consulting is sales management and development of civil servants’ sales work
- Restaurant and hotel service industry, The subject of consulting is sales management and additional sales in customer service
- Real estate industry, The subject of consulting is business strategies
- Legal and expert services, The subject of the consultation is the development of sales and marketing
- General service industry, The subject of consulting is sales management and development of sales work in customer service
Some customer implementations are briefly described below.
Construction and implementation of business strategies
1. A business strategy was created for real estate companies in the province. The process started by meeting with the company’s management to discuss their vision of the company’s future and goals. The company’s owners also participated in the discussion and it was clarified what they want from their ownership. In the strategy process, the company’s customers and stakeholders were interviewed, filming their experiences of the company and its operations. A morning-long event was organized for the company’s staff, where they announced the start of the company’s strategy development, the schedule and how they can participate in developing the company’s competitiveness. At the same time, a summary of the video interviews of their customers and stakeholders was shown. A survey was carried out for the company’s entire staff, which discussed, among other things, how the company’s operations can be made more efficient and how employees can make their own work more efficient. The participants in the strategy group were selected from the company’s different personnel groups. In this way, different views were obtained on the development of the company and its future journey. The strategy group processed the results of the survey conducted for the entire staff and prepared a preliminary corporate strategy and its action programs. A strategy seminar day was organized for the company’s entire staff, where the staff worked on and prepared the initial vision prepared by the strategy group. Finally, the corporate strategy confirmed by the company’s management and owners was published to both the company’s staff and the most important stakeholders. The implementation of the strategy was monitored for six months.
2. The company contacted just during their rush period. We recommended starting the strategy process after their busy schedule. After the end of the rush period, the process was started by defining ownership strategies together with the company’s owners. The company had three different offices. The company’s staff was informed about the start of the strategy process. Various surveys were carried out for them and the strategy group, which had personnel from different offices, worked together with the management on the actual company strategy. In order to be able to authorize the operation of different locations and at the same time measure the performance and profitability of the operation, the company’s structure was changed into profit units. During the implementation of the strategy, the company’s management team and CEO were also sparred.
3. Training day focusing on company strategy, i.e. the company’s “playbook” and way of working. The training wanted to strengthen management, supervisors and staff to understand how important it is to strive for the same operating models in customer contacts via e-mail, phone and face-to-face. In addition, the training day took into account the goals set, the consistency of operations and the observation and elimination of wasted costs.
4. Training for managers of five large companies. The day dealt with stakeholder management, i.e. how the activities of one subcontractor affect other companies in the network. At the same time, the operating model of the joint network was built.
Development of sales, marketing and customer service
1. In connection with the development of the company’s sales work, the sales skills of the salespeople were tested with a survey. A needs-based development path was planned for each of them and they were sparred with webinars, i.e. online seminars (an event carried out via the Internet, in which both the performers and the audience participate from their own computers). Some of the salespeople practiced telephone sales for two days at our company’s office. In this way, their sales work could be monitored and developed in practice. Part of the training was held in English, because there were also participants from both Sweden and England.
2. The experts’ training day built an understanding of sales, the sales process and additional sales. The skills of the experts at the customers were developed so that they could find additional sales targets for the company’s actual sellers.
3. Training day on customer service and marketing communications. Difficult customer situations, the importance of cooperation, well-being at work and self-sufficiency at work were also taken into account in the training day. In marketing communications, a new model for thanking customers was found, which received very good feedback from new and lost customers.
Development of management team work
1. The development of the activities of the management team of the association started by following the work of the management team by participating in observer meetings. Tests examining observation channels were carried out for members of the management team. The results of the tests were reviewed with the members of the management team. In this way, it was possible to explain why some of the members had conflicts related to personal chemistry and operating style. Some of the members of the management group had a different view of the issues to be discussed, and their methods of operation in the meetings of the management group were also partly contradictory. The development of operations also included going through the work of a professionally functioning management team and measuring the management team’s performance.
Development of supervisor and management skills
1. The person started as a company manager for the first time. He needed help to change the operation of the unit, resolve personal conflicts and maintain his own self-reliance. A personal development program was built for him, including training sessions and practice tasks. The personal training lasted for six months. He sent his superiors to similar training.
2. Training aimed at the company’s management and supervisors, where every two weeks they were given sparring training lasting a few hours in the morning on managing people, sign language, sales and customer service.
3. For the company’s supervisors, a half-year-long meeting, a webinar, or an online seminar (an event carried out via the Internet, in which both the performers and the audience participate from their own computers), was held, where supervisors from different locations in conference rooms developed their own managerial work and harmonization of the company’s internal functions under guidance.
4. In the training of the company’s new supervisors, their skills were developed regarding the responsibilities and duties of supervisory work, and they were given work tools and operating models for various supervisory situations. The training day also dealt with leading the meetings, making the group efficient and creating a team spirit.
The skills of a good employee
1. The company’s development day discussed the skills and behavior patterns of a good employee, as well as cooperation between different professional groups.
2. The training day focused on understanding oneself and different human action styles and behavior patterns. As part of the training, perception channel and action style tests were carried out. Through the results of the tests and coaching for various exercises, it was observed how certain operating styles or observation channels might cause disagreements and even contradictions.
3. The company ordered performance training. In the planning of the training day, it was decided to deal with good presentation skills, fear of presentation and giving a presentation. The performer’s sign language and use of voice were also a key part. In the training day, we also practiced different models for building a presentation or giving different speeches. The participants’ presentations were videotaped, so they can see their own progress.
Customers
Kuopion Opiskelija-asunnot Oy
Pyhän Helenan säätiö sr
Kipinä ry
Isännöitsijäkonttori Oy
Asokodit / Asuntosäätiön Asumisoikeus Oy
Tampereen Vuokra-asunnot Oy
Isännöinti Euramaa Ky
TDC
Helsingin kaupunki
SAP Finland Oy
Intrum Oy
Suomalaisen Kirjallisuuden Seura
Tokmanni Group Oy
RemoteA ltd
Lännen Palveluyhtiöt Oy
Jyväskylän Yrityskonsultit Isännöinti Oy
Asuma Palvelut
Helsingin seudun opiskelija-asuntosäätiö HOAS
Finnish Golf Managers Association
Astala Isännöinti Oy
Asianajotoimisto Kuhanen, Asikainen ja Kanerva Oy
A-klinikkasäätiö
Relacom